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We believe our clients are entitled to zealous representation and effective counsel. We believe that our clients have the following rights:
The right to the lawyers' best efforts on the clients' behalf.
The right to have telephone calls returned within twenty -four hours and letters responded to promptly.
The right to be treated with respect and courtesy by all DeCiccio & Johnson personnel.
The right to know the attorney who will be handling the clients' matter and the right to select the attorney.
The right to have objectives defined before representation begins.
The right to have an assessment of what can realistically be achieved on behalf of the client and within a specific time frame.
The right to be advised of the status of the clients' work and to obtain copies of all pertinent documents.
The right to an estimate of legal fees and costs during any stage of the representation.
The right to a detailed accounting of time spent by the attorneys and the costs expended on the clients' behalf.
The right to know and consider alternative methods of dispute resolution, such as mediation and arbitration.
The right to be part of the trial team, including the right to ask questions and make suggestions regarding strategy.
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